
Website Reactivation Guide: How to Recover an Expired or Canceled Site
A website reactivation involves restoring an expired or canceled website through a simple login and resubscription process. Here's the complete guide to get your site back online.
Trial Website Options
- Extend trial for 7 days without payment
- Migrate to active billing immediately
Pre-Reactivation Considerations
- You'll need to select a new billing plan
- Previous plans may no longer be available
- Premium features might need removal depending on your new plan
- Content recovery is possible if deletion wasn't permanent
Recovery Process
- Login Steps:
- Visit your website URL
- Click "Owner Login" at the expired website message
- Enter your credentials
- Update Payment (if needed):
- Add new payment method
- Save changes before proceeding
- Select Plan and Reactivate:
- Click "Fix now" banner
- Choose current billing plan
- Review order summary
- Update payment if needed
- Confirm subscription
Post-Reactivation Notes
- Content restoration may take several hours
- Website appearance should match pre-expiration state
- Permanently deleted content cannot be recovered
- Digital product subscriptions remain suspended for 30 days
Troubleshooting Tips
- Verify correct site login for accurate content display
- Check custom domain settings if site loads on .squarespace.com but not custom URL
- Validate Squarespace domains if expired
- Reactivate domains separately from website subscription
Important Reminders
- New subscription starts on reactivation day
- Previous plans cannot be restored
- Contact support for content recovery assistance
- Regular domain validation prevents access issues
- Keep payment methods current to avoid future expiration
The reactivation process typically completes within 24 hours, with most sites restored to full functionality immediately after subscription renewal.
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