Website Reactivation Guide: How to Recover an Expired or Canceled Site

Website Reactivation Guide: How to Recover an Expired or Canceled Site

By Michael Thompson

December 15, 2024 at 07:11 AM

A website reactivation involves restoring an expired or canceled website through a simple login and resubscription process. Here's the complete guide to get your site back online.

Trial Website Options

  • Extend trial for 7 days without payment
  • Migrate to active billing immediately

Pre-Reactivation Considerations

  • You'll need to select a new billing plan
  • Previous plans may no longer be available
  • Premium features might need removal depending on your new plan
  • Content recovery is possible if deletion wasn't permanent

Recovery Process

  1. Login Steps:
  • Visit your website URL
  • Click "Owner Login" at the expired website message
  • Enter your credentials
  1. Update Payment (if needed):
  • Add new payment method
  • Save changes before proceeding
  1. Select Plan and Reactivate:
  • Click "Fix now" banner
  • Choose current billing plan
  • Review order summary
  • Update payment if needed
  • Confirm subscription

Post-Reactivation Notes

  • Content restoration may take several hours
  • Website appearance should match pre-expiration state
  • Permanently deleted content cannot be recovered
  • Digital product subscriptions remain suspended for 30 days

Troubleshooting Tips

  • Verify correct site login for accurate content display
  • Check custom domain settings if site loads on .squarespace.com but not custom URL
  • Validate Squarespace domains if expired
  • Reactivate domains separately from website subscription

Important Reminders

  • New subscription starts on reactivation day
  • Previous plans cannot be restored
  • Contact support for content recovery assistance
  • Regular domain validation prevents access issues
  • Keep payment methods current to avoid future expiration

The reactivation process typically completes within 24 hours, with most sites restored to full functionality immediately after subscription renewal.

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