
How to Reactivate Your Expired or Canceled Website: A Step-by-Step Guide
To reactivate an expired or canceled Squarespace site, follow these simple steps:
Trial Site Options
- Upgrade to a paid plan
- Extend trial by 7 days without payment
Reactivation Process
- Visit your site's URL and log in through "Owner Login"
- Update payment method if needed (for expired sites)
- Click "Pay Now" in the bottom banner
- Select a current plan
- Review order summary
- Confirm and pay
Important Considerations
- New billing cycle starts on reactivation day
- Old plans cannot be restored
- Premium features may need removal depending on new plan
- Customer subscriptions must be repurchased
- Digital product subscriptions suspend for 30 days after expiration
Content Recovery
- Contact support for content restoration if site recently expired
- Recovery possibility depends on time elapsed
- Restoration may take several hours
- Permanently deleted content cannot be recovered
Domain Issues
- Custom domains may require separate troubleshooting
- Squarespace domains need separate reactivation
- Verify domain ownership if using Squarespace domain
Verification Steps
- Site expiration shows "The website has expired" message
- Check correct site login if content missing
- Verify domain settings if site loads on .squarespace.com but not custom domain
Remember: Content restoration depends on how long the site was inactive. Contact support promptly for the best chance of recovery.
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