How to Reactivate Your Expired or Canceled Website: A Step-by-Step Guide

How to Reactivate Your Expired or Canceled Website: A Step-by-Step Guide

By Michael Thompson

December 15, 2024 at 06:10 AM

To reactivate an expired or canceled Squarespace site, follow these simple steps:

Trial Site Options

  • Upgrade to a paid plan
  • Extend trial by 7 days without payment

Reactivation Process

  1. Visit your site's URL and log in through "Owner Login"
  2. Update payment method if needed (for expired sites)
  3. Click "Pay Now" in the bottom banner
  4. Select a current plan
  5. Review order summary
  6. Confirm and pay

Important Considerations

  • New billing cycle starts on reactivation day
  • Old plans cannot be restored
  • Premium features may need removal depending on new plan
  • Customer subscriptions must be repurchased
  • Digital product subscriptions suspend for 30 days after expiration

Content Recovery

  • Contact support for content restoration if site recently expired
  • Recovery possibility depends on time elapsed
  • Restoration may take several hours
  • Permanently deleted content cannot be recovered

Domain Issues

  • Custom domains may require separate troubleshooting
  • Squarespace domains need separate reactivation
  • Verify domain ownership if using Squarespace domain

Verification Steps

  • Site expiration shows "The website has expired" message
  • Check correct site login if content missing
  • Verify domain settings if site loads on .squarespace.com but not custom domain

Remember: Content restoration depends on how long the site was inactive. Contact support promptly for the best chance of recovery.

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