Website Link Errors: A Complete Guide to Troubleshooting and Fixing Broken Links

Website Link Errors: A Complete Guide to Troubleshooting and Fixing Broken Links

By Michael Thompson

February 12, 2025 at 10:43 PM

Links can occasionally break or malfunction on websites. Here's how to identify and fix common link issues:

Login Screen Redirects

If clicking a link takes users to a login screen, the URL likely contains "/config#/", indicating it's from the site's editing area. To fix this:

  • Access the public version of the page
  • Copy the correct URL from the browser's address bar
  • Update the link with the public URL

404 Errors

When links result in "Page Not Found" errors, either:

  • The URL has changed
  • There's a typo in the URL
  • The linked page no longer exists

Solutions:

  1. Manually update old links with correct URLs
  2. Set up URL redirects to guide visitors
  3. Verify all links point to existing pages

Wrong Domain Issues

If links direct to an embedded domain (example.squarespace.com) instead of your primary domain:

  • Reselect the page in the link editor
  • Verify your primary domain settings
  • Update navigation links accordingly

Fixing External Links

For links to external websites:

  1. Copy the destination URL from its browser address bar
  2. Test the URL in a private browser window
  3. Update the link with the verified URL
  4. Test the link again after updating

Internal Link Fixes

For links within your website:

  1. Open the link editor
  2. Use the page search function to find the correct destination
  3. Select the page from search results
  4. Test the updated link in a private window

Category and Tag Links

When creating category or tag links:

  • Use the built-in linking method when possible
  • Ensure exact case matching (e.g., "Recipe" vs "recipe")
  • Verify the correct URL structure
  • Test links after creation

Following these steps will help maintain functional links across your website and improve user experience.

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