How to Fix Common Link & URL Issues in Squarespace: A Troubleshooting Guide

How to Fix Common Link & URL Issues in Squarespace: A Troubleshooting Guide

By Michael Thompson

February 12, 2025 at 10:43 PM

Fix common link issues that affect your Squarespace site by identifying and resolving URL-related errors.

Common Link Problems and Solutions

When Links Redirect to Login Screen:

  • Issue occurs when using URLs from site editing mode (containing "/config #/")
  • These URLs don't work for site visitors
  • Fix by creating proper public-facing links

Login Version Redirection:

  • Happens when using default domain while logged in
  • Visitors see public version with embedded URL
  • Hide default domain from search engines if using custom domain

404 Page Redirects:

  • Caused by changed URLs or typos
  • Double-check all links for accuracy
  • Set up URL redirects for outdated links
  • Manually update links when possible

Wrong Domain Redirection:

  • Reset links by reselecting pages in link editor
  • Ensure preferred domain is set as primary
  • Note: Default domain shows while editing for security

Imported Content Links:

  • Old link structures may not match Squarespace format
  • Reset links using link editor
  • Find corresponding pages on your current site
  • Set up URL redirects as needed

How to Fix Different Link Types

Web Address Links:

  1. Copy destination URL from browser
  2. Test in private browsing window
  3. Open link editor in your site
  4. Paste URL and press Enter
  5. Test link in private browsing

Site Content Links:

  1. Open link editor
  2. Click URL tab
  3. Search for specific page/product
  4. Select correct destination
  5. Test in private browsing

Category/Tag Links:

  • Use built-in method for adding links
  • Ensure exact case matching (e.g., "Recipe" vs. "recipe")
  • Match category/tag spelling precisely

Anchor Links:

  • Direct visitors to specific page sections
  • Follow proper anchor link formatting
  • Ensure anchor IDs match exactly

Remember to test all fixed links in a private browsing window to verify they work correctly for visitors.

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