SSL certificates automatically protect all domains correctly pointing to your Squarespace site. Here's how to troubleshoot SSL certificate errors and security warnings.

Initial Wait Period

• New or recently linked domains need up to 72 hours to generate certificates
• Wait before taking any troubleshooting actions
• Only applies to domains pointing to Squarespace sites

Common Error Messages

• "Your connection is not private"
• "Your connection is not secure"
• "SSL Certificates Not Available"

Troubleshooting Steps:

1. Wait 72 hours for new domains
2. Verify site is set to Secure in SSL panel
3. Check for mixed content
4. Confirm correct domain connection

For Squarespace Domains:

• Verify default records are intact
• Check domain mapping settings

For Third-party Domains:

• Verify DNS records are entered correctly
• Check for CAA registration restrictions
• Contact provider about SSL compatibility

Additional Solutions:

1. Use supported browsers (check Let's Encrypt's trusted platforms list)
2. Clear browser cache
3. Test in private browsing window
4. Consider transferring domain to Squarespace if persistent issues occur

After Resolution:

• Request Google Search Console to index secure site version
• Clear browser cache if warnings persist
• Verify SSL certificate functionality in private browsing

Note: DNSSEC protection is automatically added to Squarespace domains. Third-party DNSSEC protection may not always work with Squarespace SSL setup.

If issues persist after following these steps, contact Squarespace support for additional assistance.

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