Fix security warnings and SSL certificate errors on your website by following these comprehensive troubleshooting steps.

Before Troubleshooting

• New domains need 72 hours to generate SSL certificates
• SSL certificates only work for domains pointing to Squarespace
• DNSSEC protection is automatic for Squarespace domains

Common Error Messages

"Your Connection is Not Private/Secure" This browser warning appears when insecure content is detected on your page.

How to Fix SSL Issues:

1. For New Domains:

• Wait 72 hours for certificate generation
• Check SSL panel for "Secure" status

2. For Existing Domains:

• Check for mixed content
• Verify correct domain linking
• Review domain records in your settings
• Confirm DNS records are properly configured

3. After Making Changes:

• Wait 72 hours for processing
• Test in private browsing window
• Clear browser cache

Handling "SSL Certificates Unavailable" Error

If this message appears in your domain overview panel:

1. Wait 72 hours for new domains
2. Verify domain pointing:
   • For Squarespace domains: Check original records
   • For external domains: Review domain mapping records and CAA restrictions

Additional Tips:

• Use supported browsers listed on Let's Encrypt
• Consider transferring external domains to Squarespace for better security
• Disable SSL if transfer isn't possible

Final Steps

After resolving SSL issues:

1. Update Google Search Console indexing
2. Clear browser cache
3. Verify secure site appearance in search results

Remember: Allow up to 72 hours after any changes before additional troubleshooting. Contact support if issues persist after trying these solutions.

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