Squarespace Email Campaigns FAQ: Common Questions About Email Marketing
Email Campaigns is a built-in newsletter feature that allows sending branded marketing emails directly from your website. Here's what you need to know about this service.
Cost and Availability
Free features include:
- Building mailing lists
- Creating draft campaigns
- Sending up to 3 trial blast campaigns
Additional features require an Email Campaigns subscription, with plans determining monthly email limits and available features.
Switching from Another Service
To transition to Email Campaigns:
- Create a draft in Email Campaigns
- Export contacts from your current service
- Import contacts to your Email Campaigns mailing list
- Send your campaign to the imported list
Understanding Campaigns vs. Sends
- Campaigns: The actual email campaigns you create (no limit on most current plans)
- Sends: Number of individual email addresses receiving campaigns
- Example: One campaign to 10 addresses = 1 campaign and 10 sends
Key Features and Limitations
- Scheduled campaigns count toward monthly limits upon sending
- Requires active website or Acuity Scheduling subscription
- Available to site owners and administrators
- Supports emojis (display may vary by device)
- No custom code support
Access and Permissions
- Site owners have full access
- Administrator/Email Campaigns editors can use all features
- Other contributors cannot access Email Campaigns
Device Compatibility Notes
Emoji display varies by:
- Device type (Apple vs. Android)
- Operating system version
- Mailbox provider
- Skin-tone emoji support (best on iPhones)
Billing and monthly limits are based on actual sends rather than scheduled campaigns, allowing flexible campaign management within your chosen plan.