Squarespace Email Campaigns FAQ: Common Questions About Email Marketing

Squarespace Email Campaigns FAQ: Common Questions About Email Marketing

By Michael Thompson

January 20, 2025 at 05:40 PM

Email Campaigns is a built-in newsletter feature that allows sending branded marketing emails directly from your website. Here's what you need to know about this service.

Cost and Availability

Free features include:

  • Building mailing lists
  • Creating draft campaigns
  • Sending up to 3 trial blast campaigns

Additional features require an Email Campaigns subscription, with plans determining monthly email limits and available features.

Switching from Another Service

To transition to Email Campaigns:

  1. Create a draft in Email Campaigns
  2. Export contacts from your current service
  3. Import contacts to your Email Campaigns mailing list
  4. Send your campaign to the imported list

Understanding Campaigns vs. Sends

  • Campaigns: The actual email campaigns you create (no limit on most current plans)
  • Sends: Number of individual email addresses receiving campaigns
  • Example: One campaign to 10 addresses = 1 campaign and 10 sends

Key Features and Limitations

  • Scheduled campaigns count toward monthly limits upon sending
  • Requires active website or Acuity Scheduling subscription
  • Available to site owners and administrators
  • Supports emojis (display may vary by device)
  • No custom code support

Access and Permissions

  • Site owners have full access
  • Administrator/Email Campaigns editors can use all features
  • Other contributors cannot access Email Campaigns

Device Compatibility Notes

Emoji display varies by:

  • Device type (Apple vs. Android)
  • Operating system version
  • Mailbox provider
  • Skin-tone emoji support (best on iPhones)

Billing and monthly limits are based on actual sends rather than scheduled campaigns, allowing flexible campaign management within your chosen plan.

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