FAQ: Email Marketing with Squarespace
Email marketing is an add-on feature allowing you to send marketing campaigns directly from your Squarespace website. Here's what you need to know about this integrated newsletter feature.
Cost and Free Features:
- Free features include creating mailing lists, campaign drafts, and sending up to three blast campaigns during trial
- Paid subscriptions determine monthly email limits and available features
- Pricing varies based on subscription level and desired functionality
Switching from Another Email Service:
- Create a draft campaign in Squarespace
- Export contacts from your current service
- Import contacts into Squarespace mailing list
- Send your campaign to the imported list
Understanding Campaigns vs. Sends:
- Campaigns are individual email marketing efforts
- Sends represent the number of email addresses receiving each campaign
- Example: Sending to 10 addresses counts as 1 campaign and 10 sends
- Both blast and automated campaigns count toward monthly send limits
Key Features and Limitations:
- Scheduled campaigns count against monthly limits when sent, not when created
- Requires active website or Acuity Scheduling subscription to register
- Only website owners and administrators can access email campaign features
- Emoji support available, including subject lines (display may vary by device)
- Custom code is not supported
Usage Tips:
- Different operating systems may display emojis differently
- Skin tone emojis have limited mailbox support
- Best practices vary by content, goals, and audience
- Experimentation recommended for optimal results
Whether you're just starting or switching from another service, Squarespace's email marketing tool provides essential features for managing your email campaigns effectively.