Error messages in Squarespace are common but easily resolvable. Here's how to fix the most frequent issues:

Account Related

• If receiving billing error messages, update your email address and verify subscription status
• For missing emails, contact Squarespace support

Browser & Security Issues

• For IP blocks: Complete CAPTCHA on demo site (blocks clear within 6 hours)
• Unable to access site: Check domain connection, SSL settings, and clear browser cache
• Cookie errors: Enable cookies, clear cache, disable interfering extensions
• Security blocks: Adjust network firewall settings if accessing from company network

Commerce Issues

• Product variations: Must maintain at least one option
• Store page limit: Maximum 200 items per page
• PayPal refunds: Cannot process after 180 days (use Send Money feature instead)
• Stripe errors: Disable browser extensions or try different browser
• Purchase issues: Ensure cookies are enabled

Domain Problems

• DNS conflicts: Disconnect third-party domain, clear custom records, then reconnect
• Invalid domain: Cannot use "Squarespace" in domain name
• Unavailable domain: Already registered or premium domain
• DNS probe errors: Add missing A records to DNS settings

Pages and Content

• Cannot delete homepage: Set different page as homepage first
• Save conflicts: Avoid multiple simultaneous editors
• File size limits: Images under 20MB, digital downloads under 300MB
• Supported image formats: .jpg, .gif, .png only

For any unlisted errors, capture screenshots and contact Squarespace support with detailed steps to reproduce the issue.

Consider checking status.squarespace.com for system-wide issues before troubleshooting individual problems.

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