When customers make a purchase, they'll be directed to a secure, personalized payment page on your domain (example: https://yourdomain.com/checkout). This creates a seamless shopping experience without redirecting to external payment pages.

Eligibility Requirements

• Custom domain or subdomain (including Squarespace domains, transferred domains, or third-party domains)
• SSL enabled and set to Secure

Default Domain Payments If you don't have a custom domain, payments will process through your default domain (example: https://youraccountid.squarespace.com/checkout).

Verify Your Payment Domain Status

1. Go to Payment Settings
2. Open Payment panel
3. Check under "Payment on your domain"
4. Your custom domain should appear as https://yourdomain.com/checkout

Common Issues and Solutions

Payment Domain Not Showing

• Test purchases while logged in will show default domain
• Use private browsing for accurate preview
• If custom domain still doesn't appear:
  1. Check Payment panel
  2. Verify Your Payment URL isn't showing https://secure.squarespace.com/checkout
  3. Review domain requirements

SSL Security Settings

1. Access Developer Tools panel
2. Select SSL
3. Set Security Preference to "Secure"

404 Error After Payment

• Occurs when site is set to Private
• Solution: Set site to Public
• Note: Orders still process successfully despite 404 error

For optimal performance, ensure your site meets all eligibility requirements and regularly verify your payment domain status.

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