Moving a domain from Squarespace to another provider takes about 15 business days. Here's how to complete this process successfully:

Before Starting the Transfer

• Ensure your domain is eligible for transfer
• Remove any DNSSEC records from Advanced Settings
• Note that free domain offers won't transfer to the new provider
• Keep in mind that site hosting remains with Squarespace

Transfer Process

1. Access the domains dashboard and select your domain
2. Disable Domain Lock (if visible)
3. Click "Request Transfer Code" and confirm
4. Wait for the authorization code email (within 24 hours)
5. Share the code with your new domain provider

Important Considerations

• The transfer is permanent once initiated
• You have 5 days to cancel the transfer if needed
• DNS changes will only be possible through the new provider
• If using Google Workspace, update MX records after transfer

Troubleshooting Common Issues

If authorization code isn't received:

• Check spam folder
• Verify admin contact email is correct
• Request a new code if needed

If transfer is rejected:

• Check for 60-day registration locks
• Verify domain lock is disabled
• Ensure contact information is accurate

For Google Workspace Users:

• Update MX records with new provider
• Continue managing subscription through Squarespace until cancelled

The transfer typically completes within 15 business days. Contact your new provider if the transfer hasn't completed after 7 business days.

Note: Country code domains (like .uk, .de) may have special transfer requirements. Check specific guidelines for these domains before starting the transfer.

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