Here's how to transfer your domain away from Squarespace:

To transfer your domain to a new provider, you'll need to unlock it and obtain a transfer authentication code. The process takes up to 15 business days.

Before Starting:

• Ensure your domain doesn't have an active lock
• Remove DNSSEC if enabled
• Note that free domain offers won't transfer to the new provider
• Understand that this doesn't cancel your Squarespace subscription

Step-by-Step Transfer Process:

1. Unlock Your Domain:

• Go to domains dashboard
• Select your domain
• Turn off the Domain Lock toggle

2. Get Transfer Code:

• Click "Request transfer code"
• Check your email for the authentication code (within 24 hours)
• Send this code to your new provider

3. For Tucows Domains:

• Watch for confirmation email from [email protected] or @registrarmail.net
• Click the provided link to confirm transfer

Important Notes:

• You have 5 days to cancel the transfer if needed
• Domain transfers can't be canceled through Squarespace after sending the code
• If using Google Workspace, update MX records with new provider to maintain email service

Troubleshooting Common Issues:

• Missing transfer code: Check spam folder or update contact email
• Provider can't accept transfer: Check for 60-day locks
• Transfer taking too long: Allow up to 15 business days
• DNS changes: Wait until transfer completes to modify DNS settings

For domains with country-code endings (.de, .co.uk, etc.), check specific requirements before transferring. Contact your new provider if transfer hasn't completed after seven business days.

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