How to Reactivate Your Expired or Canceled Website: Step-by-Step Guide
Reactivating a canceled or expired website involves a straightforward process of signing in and purchasing a new subscription. Here's what you need to know:
Trial Website Options
- Upgrade to active billing
- Extend trial for 7 additional days (no payment required)
Reactivation Process:
- Visit your website URL
- Click "Owner Login" on the "Website Expired" message
- Sign in with your credentials
- Update payment method if needed
- Click "Fix It Now" banner
- Select a current plan
- Review order summary
- Confirm and purchase
Important Considerations:
- New subscriptions start a fresh billing cycle
- Original plans may no longer be available
- Premium features might need removal before reactivation
- Customer subscriptions must be repurchased
- Digital item subscriptions pause for 30 days after expiration
Content Restoration:
- Content may reappear within a few hours of reactivation
- Restoration possibility depends on time since deletion
- Contact support if content doesn't appear
- Permanent deletion cannot be reversed
Domain Issues:
- Custom domains may require separate verification
- Squarespace domains need separate reactivation
- Check both custom and .squarespace.com domains
Troubleshooting:
- Verify correct website login if content appears wrong
- Check domain settings if website loads on .squarespace.com but not custom domain
- Update payment method before attempting reactivation
- Allow several hours for content to fully restore
Remember that while most content can be restored, the timeframe since expiration affects recovery possibilities. For best results, reactivate your website as soon as possible after expiration.