How to Integrate ShipStation with Squarespace: A Complete Guide
ShipStation is a web-based shipping label platform that integrates with Squarespace to streamline order fulfillment. Starting at $9/month with a 30-day free trial, it offers discounted shipping rates and bulk label printing for major carriers.
Key Features:
- Automatic order import from Squarespace
- Bulk label printing for FedEx, UPS, and USPS
- Automated order status updates
- Tracking number integration
- Connection to logistics services (ShipWire, Amazon FBA)
Order Information Transferred:
- Product details (title, image, price, SKU, variants)
- Weight and dimensions
- Order total and date
- Customer information
- Custom payment form data
How to Connect:
- Log into Squarespace Extensions
- Select ShipStation
- Click "Connect with Site"
- Log in and choose your site
- Authorize the connection
- Complete ShipStation setup
Using ShipStation:
- Orders sync automatically (excluding orders older than 14 days)
- Click Refresh to see recent orders
- Select orders under the Orders tab
- Click Create Labels
- Enter shipping details
- Print labels
After Label Creation:
- Orders automatically mark as completed in Squarespace
- Tracking numbers added to order summaries
- Customers receive shipping notification emails
Logistics Service Integration:
- Connect with Shipwire or Amazon FBA
- Orders process and ship automatically
- Status updates sync between platforms
- Cancellations depend on processing speed
Support:
- Contact Squarespace for connection issues
- Contact ShipStation for platform-specific support
- Logistics service issues handled by respective providers
Note: Shipping discounts appear at full rate in ShipStation, and order timestamps reflect ShipStation's timezone settings.