Connect Squarespace with ShipStation: A Guide to Automated Order Fulfillment

By Michael Thompson

April 24, 2025 at 12:40 AM

ShipStation streamlines order fulfillment by automatically printing shipping labels for all major carriers. Connected to Squarespace through Extensions, it offers discounted shipping rates and starts at $9/month with a 30-day free trial.

Key Features:

  • Print FedEx, UPS, and USPS labels
  • Automatic order fulfillment marking
  • Customer shipping notifications
  • Tracking number integration
  • Compatible with ShipWire and Fulfillment by Amazon

Order Information Synced:

  • Product details (title, image, price, SKU)
  • Variants and dimensions
  • Order amount and date
  • Customer contact information
  • Custom payment form details

Connection Steps:

  1. Sign up for ShipStation
  2. Go to Squarespace Extensions
  3. Select ShipStation
  4. Click Connect to Site
  5. Log in and select your site
  6. Grant permissions
  7. Complete ShipStation setup

Shipping Process:

  1. Sync orders (14-day limit on initial sync)
  2. Click refresh to retrieve new orders
  3. Select orders under Orders tab
  4. Click Create Labels
  5. Enter shipping details
  6. Print label

Automatic Actions:

  • Order marked as "Fulfilled" in Squarespace
  • Tracking number added to order summary
  • Customer receives shipping notification email

Fulfillment Services:

  • Connect to ShipWire or Amazon FBA
  • Automated order processing and shipping
  • Real-time fulfillment status updates
  • Automatic customer notifications

Order Cancellation:

  • Cancellations sync between platforms
  • Success depends on fulfillment processing speed
  • Limited cancellation window

Support:

  • Squarespace: Connection issues
  • ShipStation: Platform and fulfillment service support

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