ShipStation is a web-based shipping label service that integrates with Squarespace to streamline order fulfillment. Starting at $9/month with a 30-day free trial, it offers discounted rates for carriers like FedEx.

Key Features:

• Automatic order import and label printing for FedEx, UPS, and USPS
• Automatic order fulfillment marking and tracking updates
• Customer notification emails with tracking information
• Integration with logistics services (ShipWire, Amazon FBA)

Information Synced to ShipStation:

• Product details (title, image, price, SKU)
• Order information (total, date, time)
• Customer data (email, name, address)
• Custom payment form details
• Product variants, weights, and dimensions

Setup Process:

1. Access Squarespace Extensions
2. Select ShipStation
3. Click "Connect to Site"
4. Log in and choose your site
5. Grant permissions
6. Complete ShipStation setup steps

Shipping Process:

1. Orders sync automatically (excluding orders older than 14 days)
2. Click Refresh to update recent orders
3. Select orders under the Orders tab
4. Click Create Labels
5. Enter shipping details
6. Print label

After Label Creation:

• Order marked as Fulfilled in Squarespace
• Tracking number added to order summary
• Automatic shipping notification sent to customer

Logistics Service Integration:

• Connect to Shipwire or Amazon FBA through ShipStation
• Orders automatically processed and shipped
• Status updates sync between platforms
• Cancellations possible but time-sensitive

Support:

• Contact Squarespace for connection issues
• Contact ShipStation for platform-specific support and logistics services

Note: Full shipping rates appear in ShipStation even when customers use shipping discounts. Order timestamps reflect ShipStation's timezone settings.

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