Links are essential elements of your website that can sometimes malfunction. Here's how to identify and fix common link issues:

Login Screen Redirect Issues

If clicking a link leads to a login page, the URL likely contains "/config#/", which only works for logged-in users. This typically happens when copying URLs from the site editor instead of the published site.

Wrong Domain Display

When links show your built-in domain (example.squarespace.com) instead of your custom domain:

• Reset the link by reselecting the page in the link editor
• Verify your primary domain settings
• Note that the built-in domain always shows when editing

404 Errors and Missing Pages

To fix links leading to 404 errors:

• Check for URL changes or typos
• Update outdated links manually
• Set up URL redirects where necessary

Fixing External Web Address Links

1. Copy the target URL from your browser
2. Test the URL in an incognito window
3. Open the link editor on your site
4. Paste the verified URL
5. Test the link in a private browsing session

Internal Site Content Links

To fix broken internal links:

• Open the link editor
• Use the URL tab to search for the specific page or product
• Select the correct page from search results
• Test the link in an incognito window

Category and Tag Links

Remember that categories and tags are case-sensitive. Match the exact case when creating links (e.g., "Recipe" vs. "recipe").

Imported Content Links

For links from imported content:

• Reset old links using the new page structure
• Search for corresponding pages in the link editor
• Set up URL redirects if needed

These solutions address most common link issues and help maintain a smooth user experience on your website.

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