How to Fix Broken Links in Squarespace - Troubleshooting Guide

How to Fix Broken Links in Squarespace - Troubleshooting Guide

By Michael Thompson

February 12, 2025 at 11:51 PM

Resolve link issues on your Squarespace site quickly by identifying and fixing common problems.

Common Link Problems & Solutions

If clicking a link leads to a login screen:

  • The URL likely contains "/config#/" which only works for site editors
  • Replace with the public URL of your page

When links show the logged-in version:

  • This happens when you're logged into Squarespace in the same browser
  • Visitors will see the public version automatically
  • Consider hiding your integrated domain from search engines

Fix 404 "Page Not Found" Errors:

  • Check for changed URLs or typos
  • Update outdated links manually
  • Set up URL redirects as needed

Correct Domain Name Issues:

  • Replace integrated domain links (example.squarespace.com) with your primary domain
  • Ensure your preferred domain is set as primary
  • Note: The integrated domain appears during site editing for security

Fixing Imported Content Links:

  • Replace old link structure with new Squarespace pages
  • Use the link editor to select corresponding pages
  • Consider setting up URL redirects

Fix External Web Address Links:

  1. Copy the destination URL from your browser
  2. Test the URL in a private/incognito window
  3. Open the link editor
  4. Paste the correct URL
  5. Test the link again in private browsing

Fix Internal Site Content Links:

  1. Open the link editor
  2. Use the URL tab to search for your page
  3. Select the correct page from search results
  4. Test the link in private browsing

Category and Tag Links:

  • Use built-in tools to create category/tag links
  • Ensure exact case matching (e.g., "Recipe" vs. "recipe")
  • Check that URLs match category/tag spelling exactly

Anchor Links:

  • Verify correct anchor formatting
  • Ensure target sections exist on the page
  • Check case sensitivity in anchor names

These solutions address most common link issues on Squarespace sites. Always test links in private browsing mode to ensure they work for all visitors.

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