Subscriber verification is crucial for preventing spam and maintaining a healthy email list. Here's how to implement it effectively in Squarespace:

Validation Options

Two main verification methods are available:

• Google reCAPTCHA: An invisible security feature that blocks bot submissions
• Confirmation emails: Requires subscribers to verify their email address

These options apply to newsletter blocks and promotional pop-ups using Squarespace storage. Note that checkout newsletter sign-ups, manually added addresses, and imported addresses don't have verification options.

Google reCAPTCHA Implementation

reCAPTCHA works automatically with:

• Form blocks with required email fields
• Newsletter blocks using Squarespace storage
• Promotional pop-ups

You can disable confirmation emails when using reCAPTCHA by:

1. Form Blocks: Edit > Edit Fields > Email > Disable Send Confirmation Email
2. Newsletter Blocks: Edit > Storage > Squarespace > Disable Send Confirmation Email
3. Promotional Pop-ups: Promotional Pop-up panel > Action > Validation > Uncheck Send Confirmation Email

Confirmation Email System

Confirmation emails are sent for:

• Form blocks with email sign-up
• Newsletter blocks
• Promotional pop-ups
• Free memberships
• Acuity Scheduling free services
• Landing page newsletter sign-ups (v7.0)

Customizing Confirmation Emails:

1. Go to Email Campaign settings > Validation Options
2. Click Customize Email
3. Modify text and layout
4. Edit styling
5. Update subject line and preview text
6. Test the email

Troubleshooting Failed Confirmations

If subscribers don't receive confirmation emails:

1. Check spam folders
2. Whitelist [email protected]
3. Verify email address accuracy
4. Try an alternative email address

For 404 errors during confirmation:

1. Reset form storage connection
2. Verify domain pointing
3. Reconnect email list to form storage

Remember: EU-based businesses must ensure verification settings comply with local regulations.

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