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Digital Products Analytics Guide: Understanding Subscription Metrics & Performance
Sales and subscription data from pricing plans can be analyzed through several key metrics in Squarespace Analytics. Here's how to understand each aspect:
Sales Analysis Overview
- 7 core KPIs track pricing plan performance: Revenue, Units Sold, Checkouts, Number of Orders, Conversion Rate, Average Order Value, and Average Revenue Per Visitor
- Includes both recurring subscriptions and one-time payments
- Free plan signups are not reflected in sales metrics
Product-Specific Analysis
- Individual pricing plan performance tracked by Revenue, Units Sold, and Orders
- Page Views and Conversion Rate columns remain blank for digital products
- Subscription and fixed payment revenue displayed when purchases occur
Purchase Funnel Tracking
- Captures Visits, Checkout Started, and Purchased steps
- Excludes "Viewed Product" and "Added to Cart" steps for pricing plans
- Recurring billing events not included in funnel analysis
Traffic Analysis
- Shows visitor sources before pricing plan signups
- Breaks down revenue by traffic source
- Helps optimize marketing channels
Content Performance
- Tracks views of blog, course, video and member pages
- Only counts views from registered plan members
- Paywalled content views not included in metrics
- Allows comparison of digital product popularity
Understanding these analytics helps optimize pricing strategies and improve digital product performance. Regular monitoring provides insights into customer behavior and plan popularity.
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