Comprehensive Sales Analytics & Reporting Guide: Track Key Metrics for Your Business

Comprehensive Sales Analytics & Reporting Guide: Track Key Metrics for Your Business

By Michael Thompson

December 25, 2024 at 08:15 AM

Sales Analysis represents key statistics on overall sales data within Squarespace Analytics, helping businesses track and analyze their sales performance effectively.

The Sales panel provides comprehensive insights into:

  • Total revenue from sales and donations
  • Order volume and conversion rates
  • Average order values
  • Sales trends over time
  • Revenue per unique visit

Availability and Data Coverage:

  • Available on all Squarespace plans
  • Sales data available from January 2014
  • Donation data available from June 2024
  • Gift card sales shown after order submission

Key Performance Indicators (KPIs):

  1. Revenue
  • Shows total revenue from all orders and donations
  • Excludes shipping fees and taxes
  • Subtracts discounts from total
  • Does not account for refunds
  1. Checkout
  • Tracks completed purchases including:
    • Physical products
    • Services
    • Downloads
    • Pricing plans
    • Donations
    • Gift card redemptions
  1. Orders
  • Represents total completed orders
  • Includes subscription products
  • Includes recurring donations
  1. Conversion Rate
  • Percentage of visits resulting in purchases
  • Formula: (Purchases ÷ Total Visits) x 100
  1. Average Order Value (AOV)
  • Revenue earned per single order/donation
  • Formula: Total Revenue ÷ Number of Orders
  1. Revenue Per Visit (RPV)
  • Average revenue generated per visit
  • Formula: Revenue ÷ Visits
  • Useful for marketing ROI calculations

Sales Channel Filtering Options:

  • Website sales
  • Point of Sale (POS)
  • Third-party platforms
  • All channels combined

Visualization Tools:

  • Line charts showing trends over time
  • Bar charts displaying data by source or product
  • Customizable time scales
  • Hover functionality for specific date information

Donation Tracking:

  • Shows contributions by fund name
  • Displays original donation block titles
  • Provides metrics through donations dashboard

This comprehensive tracking system enables businesses to make data-driven decisions, monitor performance, and optimize their sales strategies effectively.

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