Frequent Squarespace errors and how to fix them. Here's a comprehensive guide to common error messages you might encounter and their solutions.

Account Issues

• Billing email delivery failures: Update your email address in account settings and verify payment subscriptions
• Email reception problems: Contact Squarespace support for investigation

Browser and Security Issues

• IP blocking: Complete CAPTCHA on demo site (block lifts within 6 hours)
• Domain access problems: Check DNS settings and ensure correct nameserver configuration
• Cookie issues: Enable cookies, use supported browser, clear cache, disable interfering extensions

E-Commerce Problems

• Product variants: Must maintain at least one variant option
• Shop page limits: Maximum 200 items per page
• Payment processing:
  • PayPal refunds limited to 180 days
  • Stripe connection issues often caused by browser extensions
  • Cookie-related checkout failures

Domain Issues

• DNS conflicts: Remove conflicting subdomains and update DNS settings
• Invalid domains: Cannot contain "Squarespace"
• Availability: Check if domain is already registered or premium
• DNS probe errors: Add missing A records

Authentication Problems

• Third-party login failures: Use direct Squarespace credentials
• Website access issues: Ensure website is active and subscriptions current

Content Management

• Homepage deletion: Set alternative homepage first
• Conflicting edits: Avoid simultaneous editing
• File limitations:
  • Images: 20MB max
  • Digital downloads: 300MB max
  • Supported formats: JPG, GIF, PNG

Social Media Integration

• Facebook Debugger: May show false errors, normal behavior
• Pinterest sharing: Requires selected images

For unlisted errors, contact Squarespace support with detailed steps and screenshots of the issue.

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