Browser issues can affect how websites display and function. Follow these essential troubleshooting steps to resolve common problems:

Basic Steps:

• Use a supported, up-to-date browser
• Test in a different browser to isolate the issue
• Try private/incognito mode to disable extensions
• Clear browser cache
• Enable cookies and JavaScript
• Reset zoom level (Ctrl + 0 on PC, ⌘ + 0 on Mac)

Advanced Troubleshooting:

• Disable browser extensions
• Check DNS settings for domain issues
• Verify SSL configuration if security warnings appear
• Restart network equipment
• Test on different devices or networks
• Check firewall settings, especially on corporate networks

Before Contacting Support:

1. Document which browsers you've tested
2. Note which troubleshooting steps you've completed
3. Take screenshots of any error messages
4. Confirm if the issue occurs in private browsing mode

Network Issues:

• Test on alternative networks
• Connect via different devices
• Reset modem/router cache
• Adjust firewall settings if needed

If problems persist after trying these steps, contact technical support with details of your troubleshooting attempts and any relevant screenshots.

Critical Requirements:

• Cookies must be enabled
• JavaScript must be enabled
• Browser must be current version
• Network must allow access to site resources

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