Customers begin their shopping journey by navigating to your store page through your site's menu. On the store page, they can browse up to 200 products at a time and filter them by category. Products with multiple variants display "From [lowest price]" in the price field.

When customers select a product, they see detailed information including images, descriptions, and available options like size or color. They can add up to 500 products to their cart (150 with carrier-calculated shipping). If they attempt to order more than available stock, an error message displays the maximum quantity.

The shopping cart shows a notification with the total items and cost. Customers can:

• Modify product quantities
• Remove items
• Continue shopping
• Proceed to checkout

The secure checkout process includes:

1. Email address entry
2. Optional account creation/login
3. Delivery method selection (shipping or local pickup)
4. Payment information
5. Optional discount code entry
6. Order review and confirmation

Important checkout features:

• SSL protection for secure transactions
• Multiple payment options (credit card, PayPal, Apple Pay, Afterpay)
• Automatic shipping calculations
• Google address autocomplete
• Strong Customer Authentication (SCA) for EEA customers

After purchase, customers receive:

• Order confirmation page
• Confirmation email
• Download links (for digital products)
• Shipping notification (when order ships)
• Access to order status page

The order status page displays:

• Order number and total
• Current status (pending or completed)
• Shipping tracking (if available)
• Billing and shipping information
• Option to create an account

For orders with multiple logistics profiles, customers pay once but receive separate order numbers and confirmation emails for each profile.

Note: If the order status page appears blank, it may be due to custom code interfering with the system. Remove custom code temporarily to troubleshoot the issue.

Customer accounts allow for:

• Faster checkout
• Order history access
• Shipping tracking
• Account management

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