Squarespace Product Waitlist: How to Notify Customers When Items are Back in Stock

Squarespace Product Waitlist: How to Notify Customers When Items are Back in Stock

By Michael Thompson

January 20, 2025 at 02:04 AM

Product waitlists enable you to notify customers when out-of-stock items become available. When activated, customers can submit their email addresses on temporarily unavailable product pages.

Beige leather tote bag

Beige leather tote bag

Key Features:

  • Available for physical products and services
  • Works with all sites in version 7.1
  • Requires Advanced Store Pages in version 7.0
  • Includes Google reCAPTCHA spam protection
  • Optional mailing list integration

How to Activate:

  1. Open the Waitlists panel
  2. Click Settings
  3. Enable "Allow waitlist sign-ups"
  4. Optionally enable mailing list sign-ups
  5. Customize sign-up button text (if desired)
  6. Click Save

Important Notes:

  • Appears only when out-of-stock variants are selected
  • Not available with button-style variants
  • Applies to all out-of-stock products
  • Removes Out of Stock labels from variant dropdowns

Managing Waitlists:

  • View product names and sign-up counts
  • Access customer email addresses
  • Track unavailable and newly available products
  • Send notification emails when items are restocked
  • Waitlists are automatically removed after sending notifications

Email Customization:

  1. Access Waitlists panel settings
  2. Select Email options
  3. Modify subject, title, and body text
  4. Product details update automatically
  5. Save changes

To Deactivate:

  1. Open Waitlists panel
  2. Access settings
  3. Disable "Allow waitlist sign-ups"

Note: Existing waitlists are hidden when deactivated but can be restored upon reactivation. Individual subscribers cannot be manually removed.

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