Squarespace Product Waitlist: How to Notify Customers When Items are Back in Stock
Product waitlists enable you to notify customers when out-of-stock items become available. When activated, customers can submit their email addresses on temporarily unavailable product pages.
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Key Features:
- Available for physical products and services
- Works with all sites in version 7.1
- Requires Advanced Store Pages in version 7.0
- Includes Google reCAPTCHA spam protection
- Optional mailing list integration
How to Activate:
- Open the Waitlists panel
- Click Settings
- Enable "Allow waitlist sign-ups"
- Optionally enable mailing list sign-ups
- Customize sign-up button text (if desired)
- Click Save
Important Notes:
- Appears only when out-of-stock variants are selected
- Not available with button-style variants
- Applies to all out-of-stock products
- Removes Out of Stock labels from variant dropdowns
Managing Waitlists:
- View product names and sign-up counts
- Access customer email addresses
- Track unavailable and newly available products
- Send notification emails when items are restocked
- Waitlists are automatically removed after sending notifications
Email Customization:
- Access Waitlists panel settings
- Select Email options
- Modify subject, title, and body text
- Product details update automatically
- Save changes
To Deactivate:
- Open Waitlists panel
- Access settings
- Disable "Allow waitlist sign-ups"
Note: Existing waitlists are hidden when deactivated but can be restored upon reactivation. Individual subscribers cannot be manually removed.