Enable Product Waitlists for Out-of-Stock Items

Enable Product Waitlists for Out-of-Stock Items

By Michael Thompson

January 19, 2025 at 11:58 PM

Product waitlists let customers sign up for notifications when out-of-stock items become available. The system automatically sends emails to interested buyers once products are restocked.

Key Features:

  • Available for physical products and services
  • Displayed on product detail pages when items are out of stock
  • Includes optional mailing list sign-up integration
  • Protected by Google reCAPTCHA to prevent spam

Light beige handbag with pink handle

Light beige handbag with pink handle

How to Activate Waitlists:

  1. Open the waitlist menu
  2. Click settings
  3. Enable "Allow waitlist sign-ups"
  4. Optionally enable mailing list sign-ups
  5. Customize sign-up text if desired

Managing Waitlists:

  • View all waitlists in the "Not in Stock" tab
  • Track number of sign-ups per product
  • Send notification emails when restocking
  • Waitlists move to "Back in Stock" tab after restocking
  • Email lists clear automatically after notifications are sent

Customizing Notification Emails:

  1. Access waitlist menu settings
  2. Click "Email"
  3. Edit subject line, title and body text
  4. Save changes

Important Notes:

  • Waitlists appear only when variants are out of stock
  • Cannot restrict waitlists to specific products
  • Out-of-stock labels hidden in dropdown menus when waitlists are active
  • Unable to export waitlist data
  • Cannot view sent emails or previous sign-ups
  • Waitlist data preserved when feature is temporarily disabled

To disable waitlists, simply toggle off "Allow waitlist sign-ups" in the settings menu. Existing waitlist data will be preserved and can be reactivated later if needed.

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