Squarespace Payments: Complete Guide to Account Settings and Management

Squarespace Payments: Complete Guide to Account Settings and Management

By Michael Thompson

March 21, 2025 at 11:54 PM

Squarespace Payments lets you manage your business's payment processing through several key settings and features. Here's everything you need to know:

Business and Payment Details

To update your business information:

  1. Go to Finances > Manage Settings under "Accept credit cards and more"
  2. Click the pencil icon next to the section you want to edit
  3. Make your changes and click Submit to save

Customize your payout descriptor (appears on bank statements):

  1. Navigate to Settings > Manage Settings
  2. Scroll to Payout Descriptor
  3. Enter custom text (up to 22 characters)
  4. Click Save

Update customer billing information (shows on customer statements):

  1. Go to Settings > Manage Settings
  2. Scroll to Customer Billing
  3. Enter custom text (up to 22 characters)
  4. Click Save

Payment Methods

To manage accepted payment types:

  1. Open Settings > Manage Settings
  2. Select Payment Methods tab
  3. Toggle switches for desired payment methods

Account Status

Check your account status in the Finances menu. Common status issues include:

  • Pending business verification
  • Account under review
  • Bank account connection errors
  • Account locked

Test Mode

Enable test mode to process mock transactions:

  1. Open Settings menu
  2. Toggle Test Mode switch

Requirements:

  • At least one product or donation block
  • Shipping option for physical products
  • Connected payment provider
  • Public website status

Account Management

For account transfers or disconnection:

  • Contact customer support to transfer between websites
  • Ownership transfers require verification
  • Disconnecting maintains existing subscriptions but routes new ones through new provider

Note: Historical transactions remain viewable after disconnection.

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