Transfer or Connect Third-Party Domains

When working with third-party domains on Squarespace, you may need assistance from your domain provider. This guide shows you how to effectively communicate with providers for various domain-related tasks.

Domain Transfer Eligibility Contact your provider to verify if your domain meets these requirements:

• Supported TLD by Squarespace
• Not a premium domain
• 60 days since last registration/transfer
• Active and not expired
• Unlocked status
• Less than 9 years remaining registration

Service Verification Before transferring, check with your provider about:

• Email service continuity
• Other linked services that might be affected
• Domain release status
• Administrator contact information

DNS Record Management

Required DNS Records:

• CNAME Records:
  • www → ext-cust.squarespace.com
  • Verification code → verify.squarespace.com
• A Records:
  • @ → 198.185.159.144
  • @ → 198.185.159.145
  • @ → 198.49.23.144
  • @ → 198.49.23.145

DNS Settings Example:

Troubleshooting Tips:

• If CNAME records aren't supported, use TXT records
• For SSL certificate issues, check CAA records
• Allow up to 24 hours for DNS changes to propagate
• Verify custom email configurations
• Ensure proper domain verification for Email Campaigns

For advanced DNS configurations or technical questions, contact your specific service provider directly with detailed record information.

Remember to:

• Take screenshots of DNS settings when requesting support
• Follow up on transfer status after 5 days
• Check domain lock periods after contact information changes
• Verify all custom DNS records before connection

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