Squarespace Commerce FAQ: Essential Guide to Online Store Management
Commerce lets you sell products globally with flexible payment and shipping options. Here's what you need to know:
Availability and Requirements
- Available on Business and Commerce plans
- Supports worldwide sales with location-specific shipping zones
- Requires connecting a supported payment processor (Squarespace Payments, Stripe, PayPal, or Square)
- SSL security included for secure checkout
Product Options
- Physical products with inventory tracking (up to 10,000 products)
- Digital downloads
- Subscription products with recurring payments
- Gift cards
- Services and appointments
- Donations (on eligible plans)
Shipping and Payment Features
- Multiple shipping methods (flat rate, weight-based, free shipping, carrier-calculated)
- Single currency acceptance per store
- Automated tax calculations via TaxJar (US) or manual rates (international)
- VAT/GST support with tax-inclusive pricing
- Strong Customer Authentication (SCA) compliance for European sales
Order Management
- CSV order export capability
- Tracking number integration with major carriers
- Inventory automatically updates with completed purchases
- Shopping cart contents saved indefinitely
- Abandoned cart recovery available
Additional Features
- Point of Sale available through iOS app
- Integration with third-party logistics services
- ShipStation compatibility
- Customizable order notifications
- Automated fraud protection through payment processors
Store Management
- Waitlist functionality for out-of-stock items
- Detailed sales reporting and analytics
- API access for custom integrations
- Support for multiple shipping zones
- Order fulfillment tracking
Key Limitations
- One currency per store
- Cannot disable checkout functionality
- Must include cents in pricing
- Cannot delay payment capture
- Not available on Squarespace 5
The platform supports comprehensive online selling with tools for inventory management, shipping, taxes, and order processing, making it suitable for both small and growing businesses.
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Frequently Asked Questions: Squarespace Commerce Support & Features
