Frequently Asked Questions: Your Complete Guide to Squarespace E-Commerce

Frequently Asked Questions: Your Complete Guide to Squarespace E-Commerce

By Michael Thompson

January 22, 2025 at 07:35 PM

Your commerce website can accept orders from customers worldwide where your chosen payment methods are supported. You can customize shipping to specific regions through shipping zones.

Accepted payment providers include Squarespace Payments, Stripe, PayPal, and Square. Your shop operates in a single currency determined by your payment provider.

Key features:

  • Multiple shipping options (flat rate, weight-based, free shipping, carrier-dependent)
  • Digital and physical product sales
  • Subscription/recurring payment capabilities
  • Gift card sales
  • Automated tax calculations via TaxJar (US) or manual rates
  • Strong Customer Authentication (SCA) compliance
  • Up to 10,000 products per website

Inventory management:

  • Stock reduces when checkout completes
  • Items marked as "SOLD OUT" when inventory reaches zero
  • Shopping carts saved indefinitely
  • Abandoned cart recovery available

Order fulfillment:

  • Shipping notifications with tracking
  • ShipStation integration support
  • Point-of-Sale capabilities via iOS app
  • Order export to CSV

Security features:

  • SSL encryption on checkout pages
  • Fraud protection through payment providers
  • Dispute management tools

Tax and legal:

  • US and international tax rate options
  • VAT collection support
  • Payment processing compliant with regional regulations

For temporary shop closure, enable waitlists and set inventory to zero. Products must comply with Terms of Service and payment provider policies.

The platform supports both digital and physical goods with features like:

  • Free digital downloads ($0 pricing)
  • Subscription content behind paywalls
  • Donation collection
  • Invoice-based deposits

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