If you receive a suspicious email claiming to be from Squarespace, forward it immediately to [email protected] without clicking any links or downloading attachments. Phishing scams attempt to steal personal information through deceptive messages that appear to be from trusted brands.

Common signs of phishing scams:

• Requests for sensitive information (bank details, passwords, SSN)
• Claims about compromised accounts
• Account verification links in spam emails
• Misspelled sender addresses (e.g., squareespace.com)
• Suspicious links not leading to www.squarespace.com
• Emails mimicking Squarespace design
• .html attachments

Form submission safety:

• Squarespace never contacts you through website form blocks
• [email protected] and [email protected] are legitimate but contain user-submitted content
• Report suspicious submissions as spam
• Review flagged content carefully

Important security notes:

• Squarespace never makes phone calls
• Only trust emails from official Squarespace addresses (listed below)
• Never share passwords or full credit card numbers

Official Squarespace email domains:

• @mail.squarespace.com
• @squarespace.com
• @accelerationpartners.com
• @squarespacescheduling.com
• @acuityscheduling.com
• @acuityscheduling-mail.com
• @unfold.com

Information Squarespace may legitimately request:

• Last four digits of credit card
• Government ID (for account verification)
• Bank details through secure portal (for Squarespace Payments)

Protection tips:

• Enable Google reCAPTCHA for forms
• Verify domain registration changes through official channels
• Review all form submissions carefully
• Forward suspicious emails to [email protected]

For purchase confirmations, you may receive legitimate emails from Apple or Google depending on your subscription payment method.

Remember: When in doubt, contact Squarespace directly through their help center rather than responding to suspicious communications.

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