Protect Your Account: How to Identify and Report Suspicious Squarespace Emails
Keep yourself safe from phishing attempts that appear to come from Squarespace by following these essential guidelines:
Common Signs of Phishing Emails:
- Requests for sensitive information (bank details, passwords, SSN)
- Claims about compromised accounts
- Unsolicited verification links
- Misspelled email addresses (like squareespace.com)
- Suspicious links not leading to squarespace.com
- Emails mimicking Squarespace design
- HTML attachments
What to Do About Suspicious Emails:
- Don't click any links or download attachments
- Don't respond to the message
- Forward the entire email (including headers) to [email protected]
Form Submission Safety:
- Squarespace never contacts customers through website Form blocks
- Watch for spam warnings on form submissions
- Report suspicious forms as spam
- Use Google reCAPTCHA to prevent spam
Phone Call Security:
- Squarespace does not make unsolicited phone calls
- Never share private information with unexpected callers
Official Squarespace Email Domains:
- @mail.squarespace.com
- @squarespace.com
- @squarespace.info
- @squarespacescheduling.com
- @acuityscheduling.com
- @unfold.com
Information Squarespace Will Never Request:
- Full credit card numbers
- Account passwords
Information Squarespace May Legitimately Request:
- Last four digits of your credit card
- Government ID (for account verification)
- Bank details through secure portal (for Squarespace Payments only)
- Social security number (for payment processing)
For additional security:
- Enable Google reCAPTCHA on your forms
- Keep your account credentials secure
- Regularly monitor your account activity
- Use strong, unique passwords
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