
Report: How to Manage Projects & Track Milestones in Squarespace
Projects are a powerful way to manage client relationships, track revenue, and monitor deliverables from the Invoicing panel.
Collecting Leads
Add a contact page with customizable pre-built fields to gather essential information from potential clients, including:
- Referral source
- Service delivery date
- Budget requirements
Form submissions appear in the Contacts panel under Lists & Segments, where you can review and respond to leads directly through email.
Creating Projects
To start a new project:
- Open the Projects panel
- Click Create > Project
- Select existing client or add new client
- Attach relevant form submissions
- Name the project and create
Managing Project Details
Each project displays:
- Total revenue collected
- Recent activity
- Upcoming milestones
- Client notes
- Important dates and tasks
- Invoice history
- Form submissions
Project Milestones
Add key project touchpoints:
- Click Add milestone
- Enter description
- Select date
- Save and track progress
Mark milestones complete by checking the box, or edit/delete using the respective icons.
Invoicing and Documents
Send branded:
- Proposals
- Estimates
- Contracts
- Invoices
Clients receive documents via email and can make payments through a secure payment page. Connect a payment processor before sending invoices.
Deleting Projects
To remove a project:
- Ensure no accepted documents or active invoices exist
- Open project and click Delete project
- Confirm deletion
Note: Client contacts and form submissions remain intact after project deletion. Deleted projects cannot be recovered.
Remember: Each project can only connect to one client contact, and projects cannot be reassigned to different clients.
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