Report: How to Manage Projects & Track Milestones in Squarespace

Report: How to Manage Projects & Track Milestones in Squarespace

By Michael Thompson

February 22, 2025 at 07:08 PM

Projects are a powerful way to manage client relationships, track revenue, and monitor deliverables from the Invoicing panel.

Collecting Leads

Add a contact page with customizable pre-built fields to gather essential information from potential clients, including:

  • Referral source
  • Service delivery date
  • Budget requirements

Form submissions appear in the Contacts panel under Lists & Segments, where you can review and respond to leads directly through email.

Creating Projects

To start a new project:

  1. Open the Projects panel
  2. Click Create > Project
  3. Select existing client or add new client
  4. Attach relevant form submissions
  5. Name the project and create

Managing Project Details

Each project displays:

  • Total revenue collected
  • Recent activity
  • Upcoming milestones
  • Client notes
  • Important dates and tasks
  • Invoice history
  • Form submissions

Project Milestones

Add key project touchpoints:

  1. Click Add milestone
  2. Enter description
  3. Select date
  4. Save and track progress

Mark milestones complete by checking the box, or edit/delete using the respective icons.

Invoicing and Documents

Send branded:

  • Proposals
  • Estimates
  • Contracts
  • Invoices

Clients receive documents via email and can make payments through a secure payment page. Connect a payment processor before sending invoices.

Deleting Projects

To remove a project:

  1. Ensure no accepted documents or active invoices exist
  2. Open project and click Delete project
  3. Confirm deletion

Note: Client contacts and form submissions remain intact after project deletion. Deleted projects cannot be recovered.

Remember: Each project can only connect to one client contact, and projects cannot be reassigned to different clients.

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