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Malware Detection and Reporting Guide: Secure Your Domain Checkout
Settlement on a domain allows customers to complete checkout directly on your custom secure checkout page, enhancing trust and maintaining brand consistency throughout the purchase process.
When enabled, customers see a checkout URL like: https://yourdomain.com/checkout
Requirements for Domain Checkout:
- Custom domain or subdomain
- SSL enabled with "Secure" settings
- Public site status
Without a custom domain, checkout occurs on embedded domains (https://youraccountid.squarespace.com/checkout).
Verifying Domain Checkout Status:
- Access checkout settings
- Open Checkout panel
- Check if custom domain appears under "Checkout on Domain"
Troubleshooting Common Issues:
Wrong Checkout Domain
- Test purchases in incognito/private window
- Verify checkout settings show custom domain URL
- Ensure SSL security settings are set to "Secure"
404 Errors After Checkout If customers see a 404 page post-checkout:
- Check if site is set to "Private"
- Switch site status to "Public"
- Note: Orders still process correctly despite 404 errors
For optimal performance:
- Keep SSL certificate current
- Regularly verify checkout settings
- Test purchase flow in private browsing mode
- Maintain public site status
Remember: Domain checkout automatically activates when meeting all requirements, creating a seamless shopping experience for customers.
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