Custom Domain Checkout Now Available for Secure Online Transactions

Custom Domain Checkout Now Available for Secure Online Transactions

By Michael Thompson

February 25, 2025 at 06:38 PM

Direct buyers to a secure and personalized checkout page using your own domain name, enhancing trust and brand consistency during the purchase process.

When enabled, customers will see a URL with your domain (example: https://yourdomain.com/checkout) instead of the default Squarespace checkout page, creating a seamless shopping experience.

Eligibility Requirements:

  • Active custom domain or subdomain (including Squarespace domains, transferred domains, and third-party domains)
  • SSL certificate activated with "Secure" preference

Domain Types and URLs:

Checking Your Checkout Status:

  1. Go to Payment panel
  2. Look for "Checkout on your domain"
  3. Verify your custom domain appears in the URL

Troubleshooting Common Issues:

Wrong Checkout Domain Showing:

  • Test purchases in incognito mode to see the actual buyer experience
  • Check Payment settings if custom domain isn't appearing
  • Verify SSL settings are set to "Secure (Preferred)"

404 Errors After Checkout:

  • Occurs when site is set to Private
  • Orders still process correctly
  • Solution: Set site to Public

To Fix Inactive Checkout:

  1. Open Payment panel
  2. Check "Checkout on your domain" section
  3. Verify SSL settings in Developer Tools
  4. Ensure site visibility is set to Public

This feature automatically activates when all requirements are met, creating a professional and trustworthy checkout experience for your customers.

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