How to Track and Analyze Email Campaign Performance

How to Track and Analyze Email Campaign Performance

By Michael Thompson

January 12, 2025 at 10:30 AM

Email campaign metrics are crucial for understanding and improving your newsletter performance. Here's how to effectively track and analyze them:

Key Performance Indicators (KPIs)

Delivered Rate

  • Shows how many subscribers received your campaign
  • Includes emails sent to spam folders
  • Low delivery rates may indicate fake email addresses
  • Campaigns are sent in waves, so numbers may take time to reach 100%

Open Rate

  • Shows subscriber engagement with your campaign
  • 20% or higher is considered healthy
  • Limitations:
    • Privacy policies affect accuracy
    • Image loading affects tracking
    • Apple Mail Privacy Protection can inflate numbers

Click Rate

  • Measures subscribers who clicked campaign links
  • Excludes unsubscribe links and system elements
  • High opens but low clicks suggest content needs improvement
  • Corporate email scanning may inflate numbers

Unsubscribe Rate

  • Tracks subscribers who:
    • Clicked unsubscribe link
    • Marked campaign as spam

Digital campaign metrics in a spreadsheet

Digital campaign metrics in a spreadsheet

Analyzing Campaign Performance

Traffic Sources

  • Shows visitor origin
  • Includes sales data for Commerce plans
  • Takes several hours to update
  • Requires enabled cookies for accurate tracking

A/B Testing

  • Test different versions of campaigns
  • Compare elements like subject lines
  • Split audience into test groups
  • Use results to optimize future campaigns

Important Considerations

  • Cookies must be enabled for accurate tracking
  • Browser display clicks may affect metrics
  • Permalinks are not tracked
  • Direct URL access won't show in campaign metrics
  • Wait several hours for complete data updates

For comprehensive campaign analysis, consider multiple metrics together rather than relying on a single indicator, as each metric has its own limitations and context.

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