Canceling a website subscription can be done in two ways: immediate cancellation or disabling auto-renewal. Here's what you need to know before taking action.

Before Canceling

• Export your content for future use
• Understand that cancellation affects:
  • Your online store (if applicable)
  • Customer subscriptions
  • Free domain offers (if within 14 days of annual plan signup)

Cancellation Options

1. Immediate Cancellation:

• Access your Billing panel
• Click Website/Commerce subscription
• Select "Cancel subscription"
• Follow the prompts to complete cancellation

2. Disable Auto-Renewal:

• Access Billing panel
• Click Website/Store subscription
• Toggle off "Auto-Renew"

Alternative Solutions

Consider these options before canceling:

• Change your plan or billing cycle
• Optimize SEO
• Update your site design
• Hire professional help

Refund Policy

• Annual subscriptions: Full refund within 14 days
• No refunds after 14 days
• No refunds for monthly plans or renewals
• Processing time: 3-10 business days

Post-Cancellation Access

You can still access:

• Billing information
• Domain management
• Content export
• Previous sales data
• Email marketing (if active)
• Customer contacts

Other Subscriptions

Related services remain active and must be canceled separately:

• Domains
• Digital Products
• Google Workspace
• Email Marketing
• Scheduling services

Important Notes

• Sites will eventually disappear from search results
• Reactivation is possible
• Subscriptions cannot be transferred between sites
• Account deletion is separate from subscription cancellation

This comprehensive guide ensures you understand all aspects of canceling your website subscription while maintaining control over your content and related services.

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