How to Set Up Custom Domain Email with Squarespace: Keep or Migrate Your Service

How to Set Up Custom Domain Email with Squarespace: Keep or Migrate Your Service

By Michael Thompson

December 24, 2024 at 07:22 PM

Custom domain email management with your Squarespace site is possible through two main options: keeping your current email provider or migrating to Google Workspace.

Keeping Your Current Email Provider:

  • Continue using your existing email service without disrupting your site's functionality
  • Only CNAME and A records need modification when connecting your domain
  • For Squarespace domains, add necessary DNS records provided by your email service

Migrating to Google Workspace:

  • Maintain your current email address while creating a new account managed through Squarespace
  • Access emails, calendars, and documents through Google's interface
  • Billing managed within your Squarespace account

Before Migration:

  • Ensure your domain is properly set up on Squarespace
  • Complete any ongoing domain transfers
  • Maintain current email service until Google Workspace setup is complete
  • Have administrator access to both accounts

Migration Process:

  1. Create Google Workspace Account
  • Set up using your existing custom domain
  • Add email addresses for all users
  • Allow 72 hours for MX record changes to fully propagate
  1. Import Content
  • Export emails, contacts, and data from current provider
  • Use Google's data migration service
  • Verify all content transfers successfully
  1. Cancel Previous Service
  • Wait 72 hours after setup
  • Confirm successful email receipt in Google Workspace
  • Backup important content
  • For Squarespace domains: Remove old MX records
  • For third-party domains: Maintain domain service, cancel only email

Important Notes:

  • Email transition period may last 1-72 hours
  • Create Google Workspace account before canceling current service
  • Maintain all Google Workspace MX records after migration
  • Some providers support direct content export to Google Workspace

This setup ensures continuous email service while transitioning between providers, maintaining professional communication throughout the process.

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