How to Troubleshoot Google Workspace Domain Validation

How to Troubleshoot Google Workspace Domain Validation

By Michael Thompson

December 24, 2024 at 03:54 PM

Google Workspace domain validation can fail during setup, showing errors in your dashboard or admin console. Here's how to fix it:

Initial Verification Steps:

  1. Check your welcome email for the temporary password
  2. Accept Google's Terms of Service
  3. Attempt validation through the Google Workspace admin console

For Squarespace Sites:

  • Remove any homepage password protection
  • Ensure your homepage is active and not in demo mode
  • Verify external domain email linking is correct (allow 72 hours if recently linked)

Quick Validation Attempt:

  1. Open Google Workspace dashboard
  2. Click "Try again" on the validation error
  3. Refresh your browser
  4. If the error persists, proceed to TXT record validation

Error page with red warning

Error page with red warning

TXT Record Validation:

For Squarespace Domains:

  1. Get the unique validation record from Google Workspace admin console
  2. Access your domain's DNS settings
  3. Select "Add presets" > "Google Workspace Validation"
  4. Paste the TXT record (format: google-site-verification=xxx)
  5. Click "Add"
  6. Return to Google Workspace admin console and click "Validate"

For External Domains:

  • Follow your domain provider's specific instructions for adding TXT records
  • Allow up to one hour for validation to complete

Important Notes:

  • Domain validation confirms exclusive ownership for Google Workspace use
  • TXT validation can take 10-60 minutes to process
  • Remove any site passwords temporarily during validation
  • Ensure all DNS changes are properly saved before validation

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