Learn how to identify and protect yourself from phishing attempts targeting Squarespace users.

Protect your account from phishing attempts by following these guidelines when receiving suspicious emails:

• Don't click links, download attachments, or reply
• Forward suspicious emails to [email protected]
• Include the complete email with headers and subject line

Common signs of phishing scams:

• Requests for sensitive information (bank details, passwords, SSN)
• Claims about account risk or verification needs
• Misspelled sender addresses (e.g., squareespace.com)
• Suspicious links not leading to www.squarespace.com
• Emails mimicking Squarespace design
• HTML attachments
• Unsolicited account verification requests

Form Block Fraud Prevention:

• Squarespace never contacts customers through website form blocks
• Official form submission emails come from [email protected] and [email protected]
• Review suspicious content warnings carefully
• Use "Report Spam" for suspicious submissions

Phone Call Safety: Squarespace does not make outbound calls to customers. Be wary of unsolicited calls requesting personal information.

Official Squarespace Email Domains:

• @mail.squarespace.com
• @squarespace.com
• @squarespace.info
• @squarespacescheduling.com
• @acuityscheduling.com
• @unfold.com

Information Squarespace Will Never Request:

• Full credit card numbers
• Account passwords

Information Squarespace May Request:

• Last four digits of credit card
• Government ID (for specific verification needs)
• Bank details through secure portals (for Squarespace Payments)

Additional Security Measures:

• Enable Google reCAPTCHA on forms
• Follow recommended security practices
• Regularly monitor account activity
• Use strong, unique passwords
• Enable two-factor authentication when available

If unsure about any communication's legitimacy, forward it to [email protected] for verification.

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