Facebook can sometimes display incorrect images or content when sharing from your website. This comprehensive guide helps you troubleshoot and fix common Facebook sharing issues.

Wrong Image or Content Issues

Common causes include:

• Facebook using different images than your social sharing logo
• Images being smaller than 200x200px (recommended size: 2,500px)
• Facebook having outdated cached information

Using Facebook Debugger to Fix Issues

1. Visit Facebook Debugger tool
2. Enter your URL and click Debug
3. Check Link Preview for correct image
4. Click Fetch Again if needed (may require multiple attempts)
5. Republish content after debugging

Profile vs. Page Sharing

• External tools can't share directly to personal Facebook profiles
• Only Facebook pages (business accounts) allow automated sharing
• Manual sharing is required for personal profiles

Content Not Appearing on Facebook Page

To resolve:

• Verify Push Destination settings in linked accounts
• Ensure Facebook account is properly linked
• Check if Facebook has blocked your domain
• Try unlinking and relinking your account

Push Destination Issues

If your page doesn't appear:

1. Check Facebook Business Integrations
2. Grant Squarespace permission to manage pages
3. Ensure you have fewer than 25 connected accounts

Account Unlinking Solutions

When account becomes unlinked:

1. Log out of Facebook
2. Access Linked Accounts in Squarespace
3. Unlink existing connection
4. Relink account with updated permissions

Additional Common Issues

• Placeholder text appearing: Remove all template placeholder content
• Wrong domain showing: Set correct primary domain
• Facebook blocking: Contact Facebook support
• Debugger warnings: Normal for CMS platforms, not necessarily problematic

Remember to clear Facebook's cache and use the Debugger tool whenever making significant changes to your shared content.

Related Articles

Previous Articles