A Squarespace domain can be suspended if you don't confirm ownership via email within 15 days of registration or if there's an issue with the annual summary email. Here's how to fix a suspended domain:

How to Check if Your Domain is Suspended

Look for a red "Suspended domain" warning in your domain control panel. If you don't see this warning but your domain isn't working, try clearing your browser cache and disabling extensions.

Steps to Lift Domain Suspension

1. Check Your Email

• Search inbox and spam for emails from [email protected] or [email protected]
• Look for "Verify your domain name(s) as soon as possible" subject line
• Click the verification link (try another browser if the link doesn't work)

2. Verify Domain Owner's Email

• Access domain control panel
• Click the suspended domain
• Check "Registration Information" section
• Verify or update the owner's email address
• Save changes

3. Resend Validation Email

• Click "Resend validation email" button
• Check both inbox and spam folder

4. Try Alternative Email

• Update owner's email to a different, accessible address
• Click Save
• Request new validation email
• Click verification link in the new email

Important Notes:

• Domain linking should resume within 15 minutes after verification
• Suspended domains remain yours until expiration
• Domains can be suspended if annual verification emails bounce
• Annual renewals continue regardless of suspension status
• For older domains, suspension may occur if the annual summary email verification fails

Once verified, your domain will automatically reconnect to your Squarespace site. If issues persist, ensure all contact information is current and check spam folders regularly.

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