After you verify a new domain's ownership via email within 15 days of registration, it will connect to your site. Domains may be suspended if verification fails or if annual registration summary emails bounce.

Check Domain Suspension Status

Look for a red "Suspended Domain" warning in your domain panel. If absent but domain isn't working, try clearing browser cache or disabling extensions.

How to Fix a Suspended Domain

1. Check Email for Verification Link

• Search inbox and spam for emails from [email protected] or [email protected]
• Subject line: "Verify your domain name(s) as soon as possible"
• Click verification link to resolve suspension
• If link doesn't work, try opening in different browser or mobile app

2. Verify Domain Owner Email

• Open domain panel
• Click suspended domain
• Select Edit in Registration Information
• Confirm Owner email is correct
• Save changes

3. Request New Verification Email

• Click "Resend verification email"
• Check inbox and spam for new verification link
• Click link to verify

4. Try Alternative Email

• Open domain panel
• Click suspended domain
• Edit Registration Information
• Update Owner email to different address
• Save and request new verification email

Important Notes

• Domain connection typically restores within 15 minutes after verification
• Suspended domains remain secure until expiration
• Annual verification emails ensure contact information stays current
• Domains follow standard renewal cycle regardless of verification status

For persisting issues, ensure all contact information is current and keep verification emails accessible.

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