A custom email address provider hosts your email services and manages your account login credentials. Here's how to identify your email hosting provider:

Check Your Email Address Format

1. Look at the domain after @ in your email address:

• If it ends with your domain (e.g., @yourcompany.com) - You have a custom email address
• If it ends with gmail.com, yahoo.com, etc. - You're using that provider's service

Check Google Workspace Panel

1. Open your Google Workspace panel:

• If you see user accounts/email addresses - Google Workspace is your host
• If you see "Select a plan" - You don't have an active Google Workspace account

Find Mail eXchanger (MX) Records

For Squarespace Domains:

1. Go to Domains dashboard
2. Select your domain
3. Click DNS > Custom Records
4. Look for Mail eXchanger entries
5. Check the Data record ending - This reveals your provider

For Third-Party Domains:

1. Log into your domain host account
2. Locate DNS settings
3. Find Mail eXchanger records
4. Note the domain name at record's end

Additional Methods

If still unsure:

• Review bank statements for email provider charges
• Contact your domain host for DNS record information
• Check email client settings
• Look through account documentation

Next Steps

Once identified:

• Set up email with your Squarespace site
• Transfer email services if needed
• Configure DNS settings
• Update email clients
• Set up Google Workspace if desired

If nothing else works, contact your domain registrar or current web hosting provider for assistance.

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