How to Cancel a Squarespace Domain: Step-by-Step Guide

How to Cancel a Squarespace Domain: Step-by-Step Guide

By Michael Thompson

January 17, 2025 at 03:26 AM

Domain registration at Squarespace can be canceled in two ways, depending on timing:

Within First 5 Days (Full Refund Available)

  1. Access domains panel
  2. Select target domain
  3. Click "Delete domain"
  4. Confirm deletion twice

Screen with Squarespace information

Screen with Squarespace information

After 5 Days (Disable Auto-Renewal)

  1. Access domains panel
  2. Select domain
  3. Toggle off "Auto Renew"

Content Alley website

Content Alley website

Important Considerations Before Canceling:

  • Custom email services will stop working
  • Website connections will be affected
  • Set a new primary domain if keeping your site
  • Consider domain transfer instead of cancellation
  • Free domains have different billing rules

Optional: Disconnect Domain

  1. Open DNS settings
  2. Delete Squarespace Default Values
  3. Remove records with www, * or @ in Host column

After Cancellation:

  • Domain disconnection takes 1-72 hours
  • Refunds process in 3-10 business days
  • Free domains can be re-registered
  • Domain availability varies after cancellation

Refund Policy:

  • Full refund within 5 days of registration
  • No refunds after 5-day grace period

Note: Country code domains (ccTLDs) and reseller-purchased domains have different cancellation rules. Contact your reseller for specific instructions.

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