Domain transfers can be canceled while they're still pending and haven't been approved by your current provider. Here's what you need to know about canceling a domain transfer to Squarespace.

When You Can Cancel a Transfer

You can cancel a domain transfer when:

• The transfer status shows as "Transfer Pending"
• Your current domain provider hasn't approved the transfer yet
• The domain hasn't been released by your current provider

How to Cancel a Transfer

1. Access the Domains menu
2. Select the pending transfer domain
3. Click the "..." (ellipsis) menu
4. Choose "Cancel Transfer"
5. Confirm the cancellation

Additional Steps for Success

• Contact your current domain provider to deny the transfer
• Ask them to prevent the domain from being released
• Verify the cancellation in both Squarespace and your provider's dashboard

When Cancellation Isn't Possible

You cannot cancel a transfer if:

• Your current provider has already released the domain
• The transfer process is actively in progress
• The domain is between hosts

In these cases, wait for the transfer to complete, then initiate a new transfer if needed. Remember that most domains require a 60-day waiting period before transferring to another provider.

Best Practices

• Act quickly when canceling transfers
• Communicate with both providers
• Document all transfer-related communications
• Keep track of important dates and deadlines

If you're transferring away from Squarespace, refer to their specific guidelines for outbound transfers, as the process differs from incoming transfer cancellations.

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