How to Add Download Products and Digital Files to Your Store

How to Add Download Products and Digital Files to Your Store

By Michael Thompson

January 18, 2025 at 03:43 AM

A file download product enables you to sell digital items like e-books, music files, PDFs, and artwork. Customers receive a download link that expires after 24 hours, with an automatic link renewal option via email.

Key Requirements:

  • Maximum file size: 300MB
  • One file per product
  • Remove special characters from filenames
  • Website must use SSL security
  • No quantity settings, variants, or subscriptions available

Creating a Download Product:

  1. Select "Download" when adding a new product

Download Icon in Dropdown Menu

Download Icon in Dropdown Menu

  1. Add product details
  • Name
  • Description
  • Images (multiple allowed)

Add Product Details and Description

Add Product Details and Description

  1. Upload your digital file

Upload File Icon

Upload File Icon

  1. Set pricing
  • Regular price
  • Optional sale price
  1. Add categories and tags for organization

Categories and Tags in the Organization Menu

Categories and Tags in the Organization Menu

  1. Add SEO description (optional)

SEO and URL Settings

SEO and URL Settings

  1. Publish or schedule your product

Note: Product won't save without an uploaded file

Error Message: "Product Cannot be Saved"

Error Message: "Product Cannot be Saved"

Customer Experience:

  • Immediate access to download on order confirmation page
  • Automatic email with download link
  • 24-hour link expiration
  • Automatic link renewal upon clicking expired link
  • Manual link resend available through Orders menu

Additional Features:

  • Custom forms
  • Detailed descriptions
  • Custom buttons
  • Marketing integration with Email, Facebook, and Instagram
  • Sales optimization through webinars and tools

Remember to test your download product with a test order before making it available to customers.

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