Analytics and Reports: Understanding Digital Article & Subscription Performance

Analytics and Reports: Understanding Digital Article & Subscription Performance

By Michael Thompson

February 22, 2025 at 08:48 AM

Revenue tracking details for digital subscriptions are visible in several key analytics locations within Squarespace.

Key Data Points Available:

  • Revenue metrics show both recurring and fixed-amount subscription payments
  • Product-specific data includes revenue, units sold, and order counts per subscription
  • Sales funnel tracks visitor progression through registration and payment
  • Traffic sources identify where paying subscribers originate
  • Content performance shows member-only page views and engagement

Revenue Analysis: All standard KPIs apply to subscription sales, including revenue, units, payments, orders, conversions, profit, and revenue per visit.

Sales by Product View:

  • Lists metrics per individual subscription plan
  • Shows revenue, units sold, and order totals
  • Note: View and conversion columns remain empty for subscriptions

Sales Funnel Tracking:

  • Captures visits, checkout completion, and purchases
  • Excludes "Product Viewed" and "Cart" stages
  • Recurring/installment payments not included in funnel data

Content Performance Metrics:

  • Page views for member areas, blogs, courses, and videos
  • Only counts authenticated member views
  • Paywall views excluded from totals
  • Comparative metrics against public content

Traffic Source Analysis:

  • Shows visitor origins pre-registration
  • Includes revenue attribution per source
  • Helps optimize acquisition channels

Note: Free subscription analytics exclude payment-related metrics since no transaction occurs.

For optimal results, regularly review all available metrics to understand subscription performance and member engagement patterns.

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