Google Workspace requires specific MX records for proper email functionality. Here's how to add and verify them:

Check Existing MX Records

For Squarespace-managed domains, verify your MX records:

1. Navigate to the domains dashboard
2. Select your domain
3. Click DNS
4. Look for Google Workspace records

You should see either five separate MX records or a single consolidated record:

Adding MX Records

For Squarespace Domains:

1. Access DNS Settings
2. Select "Google Workspace MX" from Predefined Values
3. Save changes

For Third-Party Domains:

1. Access your domain provider's DNS settings
2. Follow Google's documentation for your specific provider
3. Add the required MX records

For Subdomains:

1. Go to DNS settings
2. Click "Add Record"
3. Enter subdomain in Host field
4. Select MX as Type
5. Set Priority to 10
6. Enter smtp.google.com in Data field

Important Notes:

• Changes can take up to 72 hours to process
• Remove all existing MX records before adding new ones
• If email issues persist after 72 hours, contact support
• For accounts not purchased through Squarespace, contact Google or your domain provider

Troubleshooting Tips:

• Verify domain connection
• Check subscription status
• Monitor spam settings
• Remove conflicting DNS records

Remember to wait the full 72 hours before concluding there's an issue with your setup.

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