Add MX records to ensure proper email functionality with Google Workspace (formerly G Suite) for your domain. These records are sometimes added automatically during setup, but may need manual configuration if you experience email issues.

Prerequisites:

• Connected domain
• Active Google Workspace subscription

Search for Existing MX Records

1. Navigate to your domain dashboard
2. Select your Squarespace domain
3. Click DNS settings
4. Look for Google Workspace DNS records

You should see either:

Or:

Adding MX Records

For Squarespace Domains:

1. Open DNS settings
2. Select "Add preset" dropdown
3. Choose "Google Workspace MX"

For Third-Party Domains:

• Follow provider-specific instructions in Google's documentation
• Add MX records through your domain provider's DNS settings

For Subdomains:

1. Add custom DNS entry
2. Host: Enter subdomain name
3. Type: MX
4. Priority: 10
5. Data: smtp.google.com

Important Notes:

• Allow up to 72 hours for MX records to process
• If email issues persist, remove all existing MX records and re-add them
• For accounts not purchased through Squarespace, contact Google or your domain provider
• Keep only one set of MX records (either five entries or single entry)

Troubleshooting:

• If records exist but errors occur, delete and re-add using the preset option
• If missing records, add them using the preset option
• Contact support if issues persist after 72 hours

Related Articles

Previous Articles